This privacy statement discloses the privacy policy for American Income Life Insurance Company (“AIL”). Your privacy is important to us. This policy is limited to this website; AIL does not have control over the privacy policies of other websites, including those which you may access via links on the AIL website. PLEASE NOTE THAT BY CONTINUING TO USE THIS SITE, YOU AGREE TO THE TERMS OF THIS STATEMENT.
Information Collection and Use
AIL does not sell, share, or rent information collected on this site to others in ways different from what is disclosed on this statement.
Personal Information
Personal information includes any information that can be used to identify or contact you, such as your name, address, email address, telephone number, or Social Security number. AIL does not collect personal information unless it is voluntarily provided. We may use personal information only as required or permitted by law, including to verify your identity or to respond to requests or inquiries from you.
Nonpersonal Information
Nonpersonal information includes any generic data that cannot be used to identify or contact you. We look at such data on an individual and collective basis to help us detect trends that may help us improve our website. We may gather nonpersonal information automatically from your web browser, such as the Internet protocol address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; the Uniform Resource Locator click path to, through, and from our website; and the date and time you access our website.
Use of Cookies
Cookies are small files that AIL can send to your browser. AIL does not use cookies to collect personal information from users. We do use cookies to identify you to the web server during page requests and to improve our website. We may use action tags on our web pages to effectuate the use of cookies. You can configure your browser to accept or reject cookies, giving you the chance to decide whether or not to accept the cookie.
Do Not Track Signals
We do not respond to a web browser’s “do not track” signal or other mechanisms that signal a request that our site not track the consumer’s online activities over time and across websites. Other parties, such as third-parties that perform business services on our behalf, may collect personally identifiable information about a consumer’s online activities over time and across different websites when a consumer uses our website or service.
Disclosure of Your Information
Any disclosure of information follows our Privacy Policy. Please note that we will disclose information only as required or permitted by law.
Our Commitment to Your Privacy
AIL is committed to ensuring that our practices regarding the privacy of the personal information we collect from you align with industry norms, adhere to contractual obligations, and comply with all applicable laws. AIL is committed to continual improvement and the effectiveness of privacy safeguards that our AIL employees need to adhere to through various mechanisms. These mechanisms include maintaining and assessing our privacy policies, routine evaluations, reporting standards, due diligence standards, training programs, and other methodologies.
Security of Your Information
AIL treats the security of your information seriously. AIL uses all reasonable efforts to keep information from our users secure against unauthorized access and use. We maintain physical, electronic, and procedural safeguards to guard your information.
Remember that email messages can be viewed by other Internet users while in transit. We strongly recommend that email messages do not contain personal or confidential information, particularly highly identifiable, sensitive information such as your Social Security number and driver’s license information.
Children
This website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. In the event we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information. If you believe we may have any information from or about a child under the age of 13, please contact us at the address provided below.
Changes to Privacy Policy
We may change this privacy policy from time to time without notice. The most current policy will be posted on this website. You are encouraged to review this online privacy policy regularly.
Changes to Personal Information
If you think that any personal information we have collected from or about you is inaccurate, you may notify us in writing at the address provided below. We will investigate your request and make appropriate changes as needed.
SMS Consent, Calling, and Communications Policy
We are committed to safeguarding your personal information, including the phone numbers you provide. This section details how we collect, use, and protect your contact information, including your consent for calls and SMS communications.
Collection and Use of Phone Numbers
Purpose of Collection: We collect your phone number to provide customer service, communicate updates about our services, deliver important notifications, and conduct marketing activities, if consent is given.
Voluntary Submission: Submitting your phone number is voluntary. By doing so, you consent to receive communications from us via calls and SMS. These communications may include, but are not limited to, appointment reminders, promotional offers, service notifications, and other relevant information.
Consent to Contact
Marketing and Informational Messages: By providing your phone number, you agree to receive marketing and informational text messages and calls. These communications may use an automatic dialing system or pre-recorded messages. Standard message and data rates may apply.
Opting Out of Communications: You can opt out of receiving further marketing texts at any time by replying “STOP” to any SMS message you receive. If you wish to opt out of calls, you can contact our customer service team. Opting out will not affect your ability to receive necessary, non-marketing communications.
Protection of Your Contact Information
Security Measures: We take the security of your personal information seriously. We implement industry-standard security measures to protect your phone number and related data from unauthorized access, use, or disclosure.
Non-Disclosure to Third Parties: We do not sell, share, or rent your phone number or SMS consent to third parties for their own marketing purposes. We may share your phone number with trusted service providers to help deliver our services, such as sending SMS notifications. These providers are contractually obligated to maintain the confidentiality and security of your information.
Third-Party Compliance: We only work with third-party service providers who adhere to strict privacy and security standards. Your information will not be used for any purpose other than the one stated in our agreement with them.
Consent Withdrawal and Managing Preferences
Withdrawing Consent: You may withdraw your consent to receive SMS messages and calls at any time. To stop receiving SMS messages, reply with “STOP” to any message or contact us directly to update your communication preferences.
Updating Your Information: If you need to update or correct your contact information, please contact us. We will ensure your data is accurate and reflect your preferences.
Legal Compliance
Compliance with Laws: All SMS and call communications are conducted in compliance with the Telephone Consumer Protection Act (TCPA) and other relevant laws. We will only contact you in accordance with applicable legal requirements and your expressed preferences.
Contact Information
If you have questions regarding this policy or wish to manage your communication preferences, please contact us at:
